Effective Date: April 11, 2025
At Ratigan-Schottler Manufacturing, we respect your privacy. This Privacy Policy explains how we collect, use, and share personal information through our website and communications, including SMS.
1. What Personal Information Is Collected
We may collect the following types of personal information when you interact with us:
– Name, email address, phone number, and mailing address
– Information related to your orders, quotes, or project inquiries
– Any other information you provide voluntarily through our forms or communications
2. How Personal Information Is Used
We use your personal information to:
– Respond to inquiries and provide customer support
– Process quotes and orders
– Communicate updates or changes related to your projects
– Send marketing communications (only if you’ve opted in)
3. Who Personal Information Is Shared With
We do not sell or rent your personal information. We may share your information with:
– Our internal team members for order processing and customer service
– Trusted service providers who assist with communications and operations (e.g., email platforms, delivery partners)
These parties are contractually obligated to protect your data and use it only for the services they perform for us.
4. SMS Communication Consent
If you choose to opt-in to receive SMS messages from us:
– We will use your mobile number only for communicating relevant project updates, delivery schedules, and customer support
– SMS consent is not shared with third parties or affiliates for marketing purposes
You can opt-out of SMS communications at any time by replying “STOP”.
We encourage you to read this Privacy Policy in full. For questions, contact us at info@ratiganschottler.com or 800-383-1000.
